Modern Digital Transformation | Udemy

What you’ll learn
Digital adoption platform
How customers experience drives digital transformation
Ways enterprise can use digital transformation to enhance productivity
Digital transformation in banking
Digital transformation in mining
Key digital transformation strategies in mining
Digital transformation in construction
Digital transformation in the hospitality industry
Digital transformation in aviation
The impact of digital transformation in education sector

Digital transformation is the integration of digital technology into all areas of a business, resulting in fundamental changes in how a business operates and the value they deliver to customers. Obviously when asked about the factors that influence a business decision to implement a digital transformation strategy, almost all companies will tell you or cited customer experience and customer satisfaction as one of their leading influences. Digital transformation offers companies an opportunity to engage modern buyers, and deliver on their expectations of a seamless customer experience regardless of channel or place.

The level of investment indicates that technology for the banking industry is maturing with new tools and technology suppliers emerging every day. these new technologies come in the form of cloud computing, big data, blockchain, and artificial intelligence. Education is very important in the introduction of digital transformation, because when employees accept the innovation they turn to learn quickly and practice it faster with enthusiasm. The baking sector needs continues improvement because of that its always best to use the current technology as an industry. Security is very important in any digital transformation because customers data and information need to be handle seriously. Business has reach a point that its non- negotiable to embrace digital technology, because that is the new innovations which increase customer loyalty and also aid the companies to compete effectively and efficiently. In the hospitality industry the use of internet of things has improve their businesses and shape customer experience through operation efficiency and persnalization. For example, now customers can use their mobile phones for self-check-in and check-out.

Who this course is for:
Managers, directors, CEO, businessmen, government, consultants, Chief information officers, students, shareholders, HRM, etc

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