Udemy – IT Asset Management (ITAM) Course

Udemy – IT Asset Management ITAM Course
English | Tutorial | Size: 254.49 MB


The full course for learning everything about IT Asset Management. Includes free ITAM eBook

IT asset management (ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment. ITAM is often a subset of the IT service management (ITSM) process

An IT asset is classified as any company-owned information, system or hardware used in business activities. The IT asset management process typically involves gathering a detailed inventory of an organization’s hardware, software and network assets and then making informed business decisions about IT-related purchases and redistribution.

ITAM applications are available to organizations to assist in the ITAM process. These applications can detect the hardware, software and network assets across an organization and then capture, record and make the data available. Some of these applications integrate ITAM with the service desk, keeping user and access information together with incidents and requests.

In this course you will learn :

What is IT Asset Management

Why ITAM is important

What are the types of IT asset management?

Hardware and software asset management

Cloud asset management

Digital asset management

Fixed asset management

The Asset Lifecycle

Benefits of ITAM

Vendor Management

ITAM best practices

ITAM tools

Configuration Management Database (CMDB)

IT asset management processes

Managing your IT Asset Inventory

ISO standards for ITAM

This course is perfect for you if you use any of the following IT Asset Management tools, and want to understand ITAM even more:

ServiceNow

Banda

Flexera

SysAid

ManageEngine

Ivanti

Asset Panda

FreshService

Samanage

Device42

AssetCloud

Snipe IT

Jira ServiceDesk

Remedy

Spiceworks

Landesk

HP Asset Manager

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