Udemy – A Comprehensive Deep-dive into ServiceNow
English | Tutorial | Size: 13.93 GB
Integrate IT, Employee, Customer workflows with ServiceNow. Prepare for ServiceNow Certified System Administrator Exam.
A warm welcome to the ServiceNow course by Uplatz.
What is ServiceNow?
ServiceNow provides solutions for business transformation with digital workflows. The cloud-based ServiceNow solutions integrates and modernize an organization’s IT workflows, Employee workflows, Customer workflows, and Creator workflows thus boosting the productivity and efficiency from business operations. ServiceNow also reduces the overall cost and improves the resilience with a single integrated IT platform.
ServiceNow – Course Curriculum
Overview and How to get started with ServiceNow
ServiceNow Platform overview
Lists and Guided Setup overview
Form Design – Layout – Physical Taskboard
Form Templates and Tasks
Notifications and Inbound Actions
Reports Dashboards and Performance Analytics
Knowledge Management and Performance Analytics
Service Catalogue – Order Guides – Report Producer
Flow Designer – Instance Stats – Events
Data Schema overview
Access Control – Importing Data – Transform Map
Configuration Management Database (CMDB)
CMDB – Discovery – Service Mapping – Platform Scripting
Platform Scripting and Client Server Side Scripting
Migration – Integration – Upgrade
Custom Applications – Virtual Agent – Mobile Apps
ITIL ITSM overview
ITSM – Incident – Problem – Change
Mock Questions – Next Steps – Certification Path
ServiceNow Examination overview
ServiceNow Exam – Theoretical Concepts
ServiceNow Mock Questions Series
ServiceNow Interview Questions – part 1
ServiceNow Interview Questions – part 2
ServiceNow Interview Questions – part 3
The ServiceNow course by Uplatz will help you understand the principles and fundamentals of the ServiceNow platform. This ServiceNow course will help you prepare for the ServiceNow Certified System Administrator (CSA) exam as well as for ServiceNow manager/administrator/developer jobs. With this ServiceNow training, you will learn how to set up and configure the most used ServiceNow solutions. You will understand how implement the most common ServiceNow solutions. The course highlights the main benefits of using ServiceNow solutions and provides an understanding of how users will be leveraging ServiceNow in their day-to-day business operations.
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