Customer

Lynda – Providing Legendary Customer Service

Lynda – Providing Legendary Customer Service Bookware-KNiSO
English | Size: 201.28 MB
Category: Tutorial


Listen in to learn how customer service is a core part of any business and how you and your team can serve your customers effectively

Cloud Academy – Using Azure AI Services to Build Customer Solutions

Cloud Academy – Using Azure AI Services to Build Customer Solutions
English | Size: 943.64 MB
Category: Tutorial


This learning path will give you in-depth tutorials on adding artificial intelligence to your customer-facing applications. I’ve chosen two of the most common ways that companies add artificial intelligence to their customer interactions.

Pluralsight – Real Time Personalised Customer Interaction At Scale

Pluralsight – Real Time Personalised Customer Interaction At Scale-NOLEDGE
English | Size: 100.28 MB
Category: Tutorial


Big Data LDN 2019 | Real-time Personalised Customer Interaction at Scale | Rares Rusu and Alexandru Objelean How do you build a customer
interaction platform that is agile enough to respond to constantly changing requirements and still able to perform at scale? This is the challenge the Customer Interaction team set out to solve at Paddy Power Betfair. You will learn how they rebuilt their promotional platform moving from one based on a closed slow relational database to a high performance agile platform that integrates promotions from 3rd parties. You will see how this transformation has enabled marketing to continuously innovate and apply timely, relevant personalized offers to hundreds of thousands of customers across two brands, even during massive spikes in traffic

Technics Publications Customer Relationship Management

Technics Publications Customer Relationship Management-ZH
English | Size: 341.74 MB
Category: Programming | E-learning

Jira is a very widely used project planning and tracking tool, but it has so many features, options, and customization points that getting started can be challenging. In this course, Jira: Getting Started, you’ll focus on getting up to speed and ready to use the tool on a daily basis on your own projects and with your own teams. First, you’ll learn core Jira concepts and terminology, how to create issues and plan upcoming work, how to track the status of efforts on boards, how to customize boards, and how to search for and report on issues. Next, you’ll see how to make use of code commit information in Jira, how to create custom dashboards, and how to choose from project templates. When you’re finished with this course, you’ll be ready to dive into Jira for your own efforts.