English | Size: 1.73 GB
Genre: eLearning
In this intermediate Microsoft Desktop Administrator training, James Conrad prepares you to take the MD-100 exam, which is one of two exams required to earn the Microsoft 365 Certified: Modern Desktop Administrator Associate certification.
Desktop support is a common entry point to the IT career field, and MD-100 training can help you open the door. Coming from a user (or even power user) role, newcomers to support are often shocked when they look under the hood at Windows 10. After completing this Desktop Administrator training, you’ll be ready to take the MD-100 exam — and validate that you can manage Windows 10 in an enterprise environment.
For anyone who manages a help desk or support techs, this Desktop Administrator training can be used for MD-100 exam prep, on-boarding new support specialists, or Windows 10 migration training. This Windows 10 training can even be curated for end users as a self-help resource to alleviate strain on the support staff and reduce the number of tickets.
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