A Comprehensive Deep-dive into ServiceNow

A Comprehensive Deep-dive into ServiceNow | Udemy
English | Size: 13.93 GB
Genre: eLearning

Integrate IT, Employee, Customer workflows with ServiceNow. Prepare for ServiceNow Certified System Administrator Exam.

What you’ll learn
Learn fundamentals of ServiceNow and get started
Get an overview of ServiceNow Certified System Administrator (CSA) Exam
Take a deep-dive into ServiceNow Platform & Solutions
Learn ServiceNow Form Design, Templates, Layout, Physical Taskboard
Get understanding of Notifications and Inbound Actions
Create Reports, Dashboards and do Performance Analytics
Understand Flow Designer, Service Catalogue, Instance Stats, Events
Define Configuration Management Database (CMDB) in ServiceNow
Learn Platform Scripting and Client Server Side Scripting
Build Custom Applications, Virtual Agent, Mobile Apps with ServiceNow
Learn Migration, Integration, Upgrade processes in ServiceNow
Practice ServiceNow Interview Questions and prepare for ServiceNow jobs
Practice Mock Questions Series for ServiceNow CSA exam

A warm welcome to the ServiceNow course by Uplatz.

What is ServiceNow?

ServiceNow provides solutions for business transformation with digital workflows. The cloud-based ServiceNow solutions integrates and modernize an organization’s IT workflows, Employee workflows, Customer workflows, and Creator workflows thus boosting the productivity and efficiency from business operations. ServiceNow also reduces the overall cost and improves the resilience with a single integrated IT platform.

ServiceNow – Course Curriculum

Overview and How to get started with ServiceNow

ServiceNow Platform overview

Lists and Guided Setup overview

Form Design – Layout – Physical Taskboard

Form Templates and Tasks

Notifications and Inbound Actions

Reports Dashboards and Performance Analytics

Knowledge Management and Performance Analytics

Service Catalogue – Order Guides – Report Producer

Flow Designer – Instance Stats – Events

Data Schema overview

Access Control – Importing Data – Transform Map

Configuration Management Database (CMDB)

CMDB – Discovery – Service Mapping – Platform Scripting

Platform Scripting and Client Server Side Scripting

Migration – Integration – Upgrade

Custom Applications – Virtual Agent – Mobile Apps

ITIL ITSM overview

ITSM – Incident – Problem – Change

Mock Questions – Next Steps – Certification Path

ServiceNow Examination overview

ServiceNow Exam – Theoretical Concepts

ServiceNow Mock Questions Series

ServiceNow Interview Questions – part 1

ServiceNow Interview Questions – part 2

ServiceNow Interview Questions – part 3

The ServiceNow course by Uplatz will help you understand the principles and fundamentals of the ServiceNow platform. This ServiceNow course will help you prepare for the ServiceNow Certified System Administrator (CSA) exam as well as for ServiceNow manager/administrator/developer jobs. With this ServiceNow training, you will learn how to set up and configure the most used ServiceNow solutions. You will understand how implement the most common ServiceNow solutions. The course highlights the main benefits of using ServiceNow solutions and provides an understanding of how users will be leveraging ServiceNow in their day-to-day business operations.

Who this course is for:
ServiceNow Administrators
ServiceNow Developers
ServiceNow Managers, Consultants, and Architects
Anyone aspiring for a career in ServiceNow and Digital Transformation
Newbies and Beginners aiming to become Managers
Business Consultants
Digital Transformation Managers
Business Analysts – ServiceNow CSM
Enterprise & Solution Architects
ServiceNow Analysts
Delivery Managers
ServiceNow Automation Testers
ServiceNow Solution Consultants
Data Analysts
ServiceNow Reporting & Analytics Designers
ServiceNow Config and Data Leads

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